EmailLabs
Reviews
Star rating
Rank in Transactional Email
Pros and cons
Pros
- Customer Support
- Reliability
- Easy Integrations
- Ease of Use
- Analytics
- Accuracy
Cons
- Learning Curve
- Expensive
- Missing Features
- Pricing Issues
- Cost Concerns
- Limited Integrations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.1% |
| Mid-Market | 15.4% |
| Enterprise | 2.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 7 | 5.0 |
| 2025 Q1 | 3 | 5.0 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 1 | 4.0 |
| 2026 Q1 | 5 | 4.9 |
Satisfaction ratings
What reviewers say
EmailLabs review
“We got fast and reliable delivery from EmailLabs and proof that email was delivered to the user which was necessary for our solutions”
High Deliverability and Detailed Reporting for Mass Email Campaigns
“We can confidently recommend this platform as a solid and professional solution for mass emailing. Our campaigns and group messages have high deliverability. I appreciate the detailed reports (open rate, click rate, bounce rate, spam complaints) that allow us to precisely analyze”
EmailLabs means fast and efficient operation.
“What I liked most was the speed and ease of implementing the service and the very good communication with the customer service office.”