Eddy
103
Reviews
4.7
Star rating
#23
Rank in Training Management Systems
Pros and cons
Pros
- Ease of Use
- Helpful
- Customer Support
- Payroll
- Simple
- Features
Cons
- Missing Features
- Limited Customization
- Limited Features
- Payroll Issues
- Employee Management
- Hours Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-60.0%
78
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 64.2% |
| Mid-Market | 35.8% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 5.0 |
| 2025 Q1 | 11 | 4.8 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 5 | 4.8 |
| 2026 Q3 | 2 | 4.3 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.5
Quality of Support9.6
Meets Requirements9.2
What reviewers say
Very User-Friendly—Everything Easy to Find
5.0
“It is very user friendly. Everything is located within a tab and can be located quickly.”
Simple, easy to use with great features and performance
5.0
“Super simple to set up and easy to use. Running payroll only takes me minutes per pay period. Responses are prompt and thorough whenever issues come up.”
Customer service, ease of use, and functionality are unmatched.
5.0
“The onboarding process. It is so automated and saves me a ton of time when we onboard a new person. I look forward to adding to it continually and making our onboarding process even more robust leveraging Eddy's system.”