Dubber Platform
Reviews
Star rating
Rank in Speech Analytics
Pros and cons
Pros
- Ease of Use
- Easy Setup
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 78.6% |
| Mid-Market | 21.4% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Recording agents in call centers works great
“I really do like Dubber and am glad we have it. We use Cox Communications for 3 main call centers with over 70 agents in all. For the longest time Cox didn't have anything to record calls so they partnered with Dubber to offer that service. I like that I can export the calls to a”
Great system easy to use
“You can search an employee's name and pull up all the call incoming and outgoing makes it really fast to find a call.”
Piece of mind
“I love having dubber. It gives me great piece of mind and CYA with my customers. I have often gone back to listen to past conversations with customers to refresh my memory. I have found it abundantly helpful.”