DigitalGenius

#63 in Customer Service Automation

London, England

Products on G2

Total reviews

4.7

Avg. star rating

DigitalGenius ranks #63 in Customer Service Automation.
DigitalGenius's 1 product span 3 categories on G2.
Mid-Market is the largest segment among reviewers, at 50.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across DigitalGenius's products.

Page views and citations · DigitalGenius

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Chargebee

SentiSum

Scurri

asurion

Losing to

Based on reviewers of other products who said they switched from DigitalGenius.

ADA SUPPORT, INC.

1 switched

Key stats

—

#63

Mid-Market

2014

London, England

Adoption by company size

Segment	Share of reviews
Small Business	23.9%
Mid-Market	50.0%
Enterprise	26.1%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q3	14	4.6

About DigitalGenius

DigitalGenius is a artificial intelligence (AI) company specializing in the integration of AI into customer support operations. By leveraging machine learning algorithms and natural language processing technology, DigitalGenius provides solutions that help streamline customer service workflows, automate repetitive tasks, and enhance customer interactions. Their platform is designed to improve efficiency and accuracy within customer support teams, enabling businesses to deliver faster, more effective responses to customer inquiries. DigitalGenius positions itself as an innovative partner in enhancing customer experience through advanced AI-driven automation and insights.

Products

DigitalGenius

by DigitalGenius · 46 reviews

4.7

Showing 1 of 1

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