Route

#3 in Shipping Insurance

Lehi, Utah

Products on G2

114

Total reviews

4.5

Avg. star rating

Route ranks #3 in Shipping Insurance.
Route's 1 product span 2 categories on G2.
Small Business is the largest segment among reviewers, at 85.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Route's products.

Page views and citations · Route

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Route.

Onward

6 switched

Swap Commerce Limited

1 switched

Key stats

—

Small Business

2019

261

Lehi, Utah

Adoption by company size

Segment	Share of reviews
Small Business	85.8%
Mid-Market	12.4%
Enterprise	1.8%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q4	3	2.5

About Route

Route is a technology-driven platform that enhances the post-purchase experience for e-commerce merchants and their customers. The company offers solutions for order tracking, visual package tracking, and a seamless return process, ultimately improving customer satisfaction and retention. By integrating with various e-commerce platforms, Route helps merchants provide real-time updates and transparency regarding their shipments, making the online shopping experience more reliable and enjoyable. For more information, visit their website at https://route.com/merchants.

Products

Route

by Route · 114 reviews

4.5

Showing 1 of 1

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