Cross-CX
Reviews
Star rating
Rank in Contact Center Quality Assurance
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 30.0% |
| Mid-Market | 50.0% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Best Application for Customer Relationship
“This best application for Customer relationship, this tool are very easy to use and very helpful application for customer management. This appliaction helps to improve our phone calls and Social Media networks. i Like her dashboard or this appliaction allow to customise the dashb”
Management made easy!
“The most helpful thing about Cross CRM is its monitoring software across all channels. Another things is the ease of all multi channel communications and processes.”
Cross-CRM REVIEW
“Cross-CRM is a great tool for contact centers to quality manage their fleet. This tool seems to be heaps about others and only getting better as they continue”