G2 Vendor Directory
35

Reviews

4.5

Star rating

#138

Rank in Survey

Pros and cons

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Cons

  • Learning Curve
  • Survey Issues
  • Limited Customization
  • Restrictions
  • Limited Templates
  • Outdated Design

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Survey System.

Page views and citations · Survey System

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Survey System.

Key stats

-66.7%

66

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business43.8%
Mid-Market40.6%
Enterprise15.6%

Quarterly history

QuarterReviewsStar rating
2024 Q425.0
2025 Q115.0
2025 Q215.0
2025 Q424.3
2026 Q134.2
2026 Q234.3
2026 Q315.0

Satisfaction ratings

Ease of Use9.0
Ease of Setup9.3
Quality of Support9.0
Meets Requirements9.2

What reviewers say

Streamlined Data Collection with User-Friendly Interface

5.0

“I like the easy user interface of Survey System. It makes the experience much more streamlined and specific. The initial setup was very fast and easy. I would say I use all the features and value them because they're all part of what makes it a useful program.”

Design Assistant

Straightforward Survey Creation and Reporting That Makes Feedback Easy

4.0

“What I like most about Survey System is how it offers practical tools to create surveys and analyze responses in a straightforward, easy-to-use way. It’s especially helpful for research and collecting feedback, and the reporting features make it simpler to interpret the results w”

Salesforce Business Analyst

Easy, Efficient Survey Creation with Helpful Reporting

4.5

“Survey System makes it easy to create, distribute, and manage surveys in an organized way. The platform is simple to use and helps collect responses efficiently with useful reporting features.”

Artificial Intelligence Engineer