Craft.io
Reviews
Star rating
Rank in Decision-Making
Pros and cons
Pros
- Ease of Use
- Roadmap Creation
- Customer Support
- Features
- Efficiency
- Centralization
Cons
- Lack of Features
- Integration Difficulty
- User Permissions
- Missing Features
- Expensive
- Permission Management
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 32.6% |
| Mid-Market | 36.0% |
| Enterprise | 31.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.0 |
| 2025 Q1 | 3 | 5.0 |
| 2025 Q2 | 1 | 4.5 |
| 2025 Q3 | 2 | 4.3 |
| 2025 Q4 | 3 | 4.0 |
| 2026 Q1 | 3 | 5.0 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 10 | 4.7 |
Satisfaction ratings
What reviewers say
Versatile Tool with Seamless Azure DevOps Integration
“I like the way we can configure Craft.io to our own company's ways of working. This configuration and the ability to sync across to Azure DevOps are key for us as a business; separating the backlog management in Product Management from the engineering work that takes place is ver”
Flexible and Streamlined Product Management with Craft.io
“I like the flexibility Craft.io offers in defining my own process that best fits the needs of the organisation and being able to create the views needed through each stage of the product lifecycle. The Linear integration also helps reduce friction between product and engineering ”
Transformative Tool for Product Alignment, with a Gentle Learning Curve
“I love how Craft.io has become our single source of truth for product roadmaps and dependency mapping, helping break down silos across teams and making collaboration much clearer. The tool is easy to learn, flexible, and has been especially embraced by our design and UX teams, wh”