G2 Vendor Directory

Complaints Pro

by Coretec Solutions

12

Reviews

4.3

Star rating

#23

Rank in Complaint Management

Pros and cons

Pros

  • Automation
  • Efficiency
  • Tracking
  • Features Functionality
  • Features
  • Automated Responses

Cons

  • Expensive
  • Technical Issues
  • Missing Features
  • Reply Issues
  • Email Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Complaints Pro.

Page views and citations · Complaints Pro

Source: G2 review data

Key stats

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58

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business50.0%
Mid-Market50.0%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use8.8
Ease of Setup8.3
Quality of Support9.5
Meets Requirements9.2

What reviewers say

Product worthy to be reviewed

4.0

“It provides convenience to get feedback and reveiws so that we can understand the clients/customers experience and make changes accordingly”

User

COMPLAINTS PRO

2.5

“Very helpful. Convenient and reliable to response to customers queries.”

Provincial Disease Control Officer

Great Product

5.0

“I like the fact it compiles all of our complaints in one place.”

Manager