Moosend
Reviews
Star rating
Rank in Email Template Builder
Pros and cons
Pros
- Ease of Use
- Easy Creation
- Customer Support
- User-Friendly Interface
- Email Marketing
- Intuitive
Cons
- Poor Customer Support
- Limited Templates
- Missing Features
- Limited Features
- Learning Curve
- Editing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.5% |
| Mid-Market | 13.5% |
| Enterprise | 4.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 9 | 4.9 |
| 2025 Q1 | 8 | 4.9 |
| 2025 Q2 | 5 | 4.9 |
| 2025 Q3 | 6 | 4.8 |
| 2025 Q4 | 3 | 4.3 |
| 2026 Q1 | 6 | 4.5 |
| 2026 Q2 | 12 | 4.5 |
| 2026 Q3 | 3 | 4.7 |
Satisfaction ratings
What reviewers say
Simple, Intuitive, Powerful Email System with Responsive Support
“It's a simple, intuitive, yet powerful email system priced correctly. When I've need support, the support has been responsive, and I didn't seem to have any issues with deliverability.”
Easily Creating Email Campaigns with Support for Subject Line Testing to Achieve Great Delivery Rate
“It provides a simple to use marketing campaign tool that is very efficient with the creation and delivery of our messaging to our customer base with powerful social media integrations that enable multichannel communications.”
Powerful Ability to Personalize and Automate Email Campaigns at Scale for Timely Communication
“The platform automatically sends targeted email to prospects which streamlines messaging in real-time and ensures that we are able to manage personalized messages for every customer and I like that I can easily manage multiple marketing campaigns using this tool.”