G2 Vendor Directory

Commune

by Commune

36

Reviews

4.7

Star rating

#12

Rank in Online Community Management

Pros and cons

Pros

  • Ease of Use
  • Intuitive
  • Coworker Recognition
  • Branding Customization
  • Branding Promotion
  • Easy Setup

Cons

  • Booking Issues
  • Lacking Features
  • Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Commune.

Page views and citations · Commune

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

81

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business25.0%
Mid-Market52.8%
Enterprise22.2%

Quarterly history

QuarterReviewsStar rating
2024 Q424.8
2025 Q315.0

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.3
Quality of Support9.7
Meets Requirements9.2

What reviewers say

Incredible Experience

5.0

“Commune has been an incredible platform for us. It’s not just easy to use—it’s also extremely customizable, which makes it feel like our own space. We’ve been able to set up the community with our own emojis, branding touches, and flow, which gives it personality and makes it sta”

Founder

Great platform to build own community

4.5

“I recently utilized white labelling in my current company to create a community for our business partners and commission earners. The UI/UX and interface are easy to manage and navigate.”

Field Support Supervisor | Customer Service | Team Management | Chat & Email Support

Best with all in 1 platform features for customer engagement especially for the Community discussion

5.0

“The best about the commune is that there is a community to support and help you, with your questions. and also you can join the discussion to help the other guys.and most important is that there is a Mobile App, where you can easily check the notification. of your posts.”

Marketing Operations Specialist