CommandLink
#11 in IT Service Management (ITSM) Tools1
Products on G2
22
Total reviews
4.8
Avg. star rating
- Command|Link ranks #11 in IT Service Management (ITSM) Tools.
- Reviews across CommandLink's portfolio declined 100.0% quarter-over-quarter.
- CommandLink's 1 product span 9 categories on G2.
- Mid-Market is the largest segment among reviewers, at 59.1%.
Traffic & LLM citations
Source: G2 review data
Key stats
-100.0%
#11
9
Mid-Market
2012
314
Bothell, Washington, United States
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.1% |
| Mid-Market | 59.1% |
| Enterprise | 31.8% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2025 Q4 | 7 | 4.6 |
| 2026 Q1 | 13 | 4.9 |
| 2026 Q2 | 2 | 4.8 |