Cobrowse.io
Reviews
Star rating
Rank in Co-Browsing
Pros and cons
Pros
- Team Collaboration
- Implementation Ease
- Ease of Use
- Easy Implementation
- Easy Setup
- Customer Engagement
Cons
- Improvement Needed
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.0% |
| Mid-Market | 36.4% |
| Enterprise | 13.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.0 |
| 2026 Q3 | 5 | 4.8 |
Satisfaction ratings
What reviewers say
Co-Browsing That helps Customer Support
“Cobrowse.io lets our agents see and interact with a customer's screen in real time, which has noticeably improved the customer experience. It's especially useful for guiding customers through complex workflows like filling out application forms, since agents can walk them through”
Cobrowse Transforms Real-Time Support with Strong Privacy Controls
“Cobrowse allows our contact centre consultants to see exactly what members are experiencing and guide them through digital journeys in real time. It has improved first-contact resolution, reduced member frustration, and made it much easier to support less digitally confident user”
Secure Screen Sharing and Redaction That Speeds Up Support and Improves CSAT
“Giving customers the ability to share their screen with support agents improves the overall customer experience and helps speed up resolution. In a regulated environment, the redaction capabilities, such as hiding usernames, passwords, and other sensitive details are critical.”