Cin7 Omni
122
Reviews
3.8
Star rating
#21
Rank in Multichannel Retail
Pros and cons
Pros
- Inventory Management
- Ease of Use
- Order Management
- Features
- Reporting
- Helpful
Cons
- Poor Customer Support
- Limited Reporting
- Outdated Layout
- Poor Interface Design
- Outdated Features
- Poor UI
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
31
Small Business
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 91.7% |
| Mid-Market | 7.5% |
| Enterprise | 0.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 3.3 |
| 2025 Q1 | 3 | 4.8 |
| 2025 Q2 | 2 | 3.8 |
| 2025 Q3 | 4 | 4.3 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q2 | 2 | 3.5 |
| 2026 Q3 | 2 | 4.5 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup7.9
Quality of Support7.7
Meets Requirements8.3
What reviewers say
Very Easy to Work With and Clear Direction Throughout
5.0
“Very easy to work with, and they provided clear direction throughout.”
Easy to Use, Needs Smarter Features
3.0
“I like that Cin7 Omni's interface is clear and not too complicated to use. I also found the initial setup to be easy and simple.”
All-in-One Platform That Empowers Business Growth
4.5
“Cin7 Omni brings various operational tools into one platform that is the best thing of it also its ERP tools help to develop business”