CallMiner OmniAgent
Reviews
Star rating
Rank in Customer Self-Service
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 17.6% |
| Mid-Market | 47.1% |
| Enterprise | 35.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 6 | 4.1 |
| 2026 Q2 | 4 | 4.3 |
| 2026 Q3 | 2 | 3.0 |
Satisfaction ratings
What reviewers say
Intuitivní a bohaté možnosti, ale limity v designeru voicebotu a chatbotu
“Intuitivní provedení, které se snadno používá. Oceňuji také pestrost dostupných možností.”
High-Performing Voicebot with Excellent Resolution Rate and CSAT
“I like that our voicebot meets very high standards for performance (high resolution rate) while having high CSAT rating made by our customers.”
Efficient GUI, Needs Better Resource Handling
“I like the GUI of CallMiner OmniAgent. It provides flows with tabs and allows flows to be used as subflows. With subflows, I can create more complex applications and application layers. We use subflows for services, which are particularly valuable for voicebot and chatbot applica”