Enterprise Chatbot Platform
Reviews
Star rating
Rank in Bot Platforms
Pros and cons
Pros
- Customization
- Easy Setup
- Simple
- Helpful
- Expert Support
- Customer Success
Cons
- Learning Curve
- Complexity
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 83.3% |
| Mid-Market | 16.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Fast and easy website chatbots building
“The chatbot building features are easy to use. We were able to launch our first website chatbot in just a few days. Their team supported and consulted us which we really appreciate. BotsCrew team gave us very usesful conversational design tips that made it much easier for us to b”
Everything we needed in one platform
“The platform itself has everything we were looking for in a platform: WhatsApp and website channels support, custom integrations with our tools, and the ability to create a chatbot for different languages. In addition, BotsCrew has a team of experienced conversational designers t”
Powerful platform combined with a great team
“I really liked the team behind the platform. BotsCrew's team is very reliable and efficient and performed well for us. They have a deep understanding of the chatbot industry and also business overall. They managed to customize the platform to our needs fully and supported us thro”