G2 Vendor Directory

Blackbaud Altru

by Blackbaud

34

Reviews

3.6

Star rating

#9

Rank in Admission-Based Nonprofit

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Blackbaud Altru.

      Page views and citations · Blackbaud Altru

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Blackbaud Altru.

      Key stats

      -100.0%

      -6

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business57.6%
      Mid-Market42.4%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q213.5

      Satisfaction ratings

      Ease of Use7.0
      Ease of Setup6.7
      Quality of Support8.9
      Meets Requirements8.1

      What reviewers say

      Solid Donor Database, But Not Very User-Friendly Without Training

      3.5

      “It was a solid donor database that offered pretty solid capability.”

      Vice President of Development

      Altru completes what needs to be done when needed.

      3.5

      “Altru's repetitive processes for completing tasks can be very helpful when you're starting out with it, this makes it easier to learn how to do things. The membership program management is very straightforward and doesn't take much to get the hang of.”

      Visitor and Member Engagement Coordinator

      It's a Love-Hate relationship

      2.5

      “Setting up and managing a membership program was very easy. It is a comprehensive program that made us ask questions and think about things we hadn't thought of before creating a membership.”

      Foundation President & Chief Development Officer