Base

#7 in Other Collaboration

Palo Alto, US

Products on G2

231

Total reviews

4.5

Avg. star rating

EverAfter ranks #7 in Other Collaboration.
Base's 3 products span 11 categories on G2.
Mid-Market is the largest segment among reviewers, at 54.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Base's products.

Page views and citations · Base

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Jigsaw Interactive

Point of Reference

37signals

Zoho

ChurnZero

Losing to

Based on reviewers of other products who said they switched from Base.

Peerbound

Upland Software

ClickUp

Giftogram

Point of Reference

Key stats

—

Mid-Market

2019

Palo Alto, US

Adoption by company size

Segment	Share of reviews
Small Business	21.6%
Mid-Market	54.2%
Enterprise	24.2%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	15	4.5
2025 Q1	6	4.6
2025 Q2	6	4.5
2025 Q3	21	4.1
2025 Q4	8	4.5
2026 Q1	3	3.8
2026 Q3	6	4.6

About Base

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.