AvidXchange
Reviews
Star rating
Rank in Procurement Spend Analysis
Pros and cons
Pros
- Ease of Use
- Invoicing
- Time-saving
- Efficiency
- Accounts Payable
- Easy Payments
Cons
- Poor Customer Support
- Payment Issues
- Delays
- Vendor Management
- Invoicing Issues
- Lack of Communication Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.1% |
| Mid-Market | 51.7% |
| Enterprise | 8.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q1 | 3 | 4.5 |
| 2025 Q2 | 5 | 2.7 |
| 2025 Q3 | 20 | 4.5 |
| 2025 Q4 | 7 | 4.4 |
| 2026 Q1 | 14 | 3.7 |
| 2026 Q2 | 17 | 4.1 |
| 2026 Q3 | 5 | 3.8 |
Satisfaction ratings
What reviewers say
Flexible Reporting with Transparency Challenges
“I really like AvidXchange's reports and flexibility. I can get exactly what I want from the reports, even if it's very specific. The flexibility is great too, allowing me to drill down on the exact functionality we need. It makes our reporting much easier.”
Easy-to-Use, Reliable AP Automation That Saves Our Small Business Time
“As a small business, we cannot afford a fancy ERP software system. AvidXchange is easy to use and build to support our accounts payable function, which is integrated with our fixed assets accounting subledger. We have experienced great reliability for uptime of AvidXchange and ”
User-Friendly and Easy to Integrate
“Very user friendly and easy to integrate into our core system.”