Coupa
Reviews
Star rating
Rank in Supply Chain Suites
Pros and cons
Pros
- Ease of Use
- Features
- Intuitive
- Efficiency
- Simple
- User Interface
Cons
- Missing Features
- Learning Curve
- Complexity
- Not User-Friendly
- Not Intuitive
- UX Improvement
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 6.2% |
| Mid-Market | 31.3% |
| Enterprise | 62.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 3.3 |
| 2025 Q1 | 1 | 0.0 |
| 2025 Q2 | 12 | 4.3 |
| 2025 Q3 | 7 | 4.2 |
| 2025 Q4 | 2 | 2.0 |
| 2026 Q1 | 5 | 4.7 |
| 2026 Q2 | 8 | 3.8 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
Hassle-Free Purchase Orders and Approvals with Seamless Integrations
“Hassle free way to raise purchase orders and gather approval, allowing for punchouts from the home interface, integrating with finance systems and supplier portals,”
Coupa’s User-Friendly UI Makes Daily Work Easy
“I really like Coupa’s UI—it’s very user-friendly, and I use it daily in my role.”
Effortless Invoice Management with Coupa
“I use Coupa for uploading invoices to our Customers. I appreciate the supplier portal that lets our business view and track the progress of invoice approval and expected payment dates without needing email replies. I find it easy to use for matching our Invoices with Customer Pur”