APS
Reviews
Star rating
Rank in Healthcare HR
Pros and cons
Pros
- Customer Support
- Helpful
- Ease of Use
- Payroll
- Response Time
- Payroll Ease
Cons
- Limited Customization
- Limited Features
- Poor Customer Support
- Not Intuitive
- Complex Reporting
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 43.3% |
| Mid-Market | 54.1% |
| Enterprise | 2.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.5 |
| 2025 Q2 | 24 | 4.6 |
| 2025 Q3 | 10 | 4.1 |
| 2025 Q4 | 22 | 4.6 |
| 2026 Q1 | 5 | 4.1 |
| 2026 Q2 | 2 | 5.0 |
| 2026 Q3 | 36 | 4.8 |
Satisfaction ratings
What reviewers say
User-Friendly System with Responsive Chat and Phone Support
“Their system is user friendly, easy to navigate, and support is readily available via chat or phone.”
Smooth Payroll Processing and a Seamless Transition
“I like the easy access, and the help option and help desk are especially helpful. Payroll is a lot easier to process than with our last provider, and I like the reporting too. They respond quickly to our needs. Payroll processing is smooth and complete, and it takes less than fou”
Makes Onboarding a Breeze with Time-Saving, Budget-Friendly Reporting
“It make my job easy and the reports are just what I am looking for. It fits well in our budget as well as saves time on processing. APS connects to Verified First for background checks and electronic signatures making onboarding a breeze.”