G2 Vendor Directory

Adobe RoboHelp

by Adobe

38

Reviews

4.0

Star rating

#7

Rank in Help Authoring Tool (HAT)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Adobe RoboHelp.

      Page views and citations · Adobe RoboHelp

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      MadCap Flare

      1 switched
      2

      Microsoft Word

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Adobe RoboHelp.

      1

      MadCap Flare

      32 switched
      2

      ClickHelp

      3 switched
      3

      Document360

      2 switched
      4

      Author-It

      2 switched
      5

      Heretto

      1 switched

      Key stats

      —

      25

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business21.1%
      Mid-Market50.0%
      Enterprise28.9%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.3
      Ease of Setup7.5
      Quality of Support7.8
      Meets Requirements8.4

      What reviewers say

      Thinking seriously of buying it.

      4.0

      “The new Robohelp has revamped its UI and is faster when building. I might pick it.”

      Membre at large

      RH is truly a single sourcing, conditional tagging, robust tool.

      3.5

      “Conditional Tags/Single Sourcing, Mobile Output, Responsive output.”

      Senior Technical Writer

      Robohelp for the Government Contractor

      5.0

      “In my opinion, the best features of Robohelp are 1.) the way that you can create separate chapters -- which is very nice, and 2.) I also love how easy it is to export different versions of the user manual(s). For instance, you can export .pdf, .docx, and online help from Robohel”

      Industry Analyst / Tech Writer