G2 Vendor Directory

800.com

#2 in Inbound Call Tracking

Sarasota, Florida

1

Products on G2

1,079

Total reviews

4.7

Avg. star rating

  • 800.com ranks #2 in Inbound Call Tracking.
  • Reviews across 800.com's portfolio declined 39.7% quarter-over-quarter.
  • 800.com's 1 product span 4 categories on G2.
  • Small Business is the largest segment among reviewers, at 86.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across 800.com's products.

Page views and citations · 800.com

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

GoTo

8 switched
2

Google

7 switched
3

RingCentral

6 switched
4

GoDaddy

4 switched
5

Vonage

3 switched

Losing to

Based on reviewers of other products who said they switched from 800.com.

1

Nextiva

1 switched
2

Deputy

1 switched
3

Quo

1 switched
4

CallRail

1 switched

Key stats

-39.7%

#2

4

Small Business

2008

43

Sarasota, Florida

Adoption by company size

SegmentShare of reviews
Small Business86.1%
Mid-Market12.9%
Enterprise1.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4304.8
2025 Q1664.8
2025 Q21034.8
2025 Q3704.8
2025 Q41654.7
2026 Q1794.8
2026 Q21164.7
2026 Q3704.5