Zscaler Internet Access
Reviews
Star rating
Rank in Software-Defined Perimeter (SDP)
Pros and cons
Pros
- Security
- Internet Security
- Protection
- Cloud Services
- Email Security
- Ease of Use
Cons
- Slow Performance
- Complex Implementation
- Complex Configuration
- Connection Issues
- Internet Connectivity
- Complexity
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 14.4% |
| Mid-Market | 28.4% |
| Enterprise | 57.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 18 | 4.6 |
| 2025 Q2 | 6 | 4.4 |
| 2025 Q3 | 2 | 4.0 |
| 2025 Q4 | 41 | 4.5 |
| 2026 Q1 | 16 | 4.4 |
| 2026 Q2 | 18 | 4.4 |
| 2026 Q3 | 124 | 4.4 |
Satisfaction ratings
What reviewers say
Useful Cloud Security Solution for Protecting Internet Access
“I love how Zscaler Internet Access secures the use of the internet with cloud technology. It aids organizations in their policy implementation and helps users from internet-based threats regardless of location. I also like the control over internet traffic, the centralized manage”
Strong Protection Against Phishing With a Safe Link-Testing Sandbox
“It protects me from random links and phishing attempts sent to my work mail. it creates a sandbox for me to test all types of links. As an IT admin it helps me safeguard the confidential data”
Reliable and secure internet access for modern work
“I like Zscaler Internet Access for its strong security, reliable performance, and ease of use. It provides secure internet access while keeping the user experience simple and straightforward.”