Cisco Umbrella
Reviews
Star rating
Rank in Secure Web Gateways
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.8% |
| Mid-Market | 47.3% |
| Enterprise | 28.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q1 | 2 | 4.5 |
| 2025 Q2 | 2 | 4.0 |
| 2025 Q3 | 2 | 4.0 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 4 | 4.4 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Strong, Cloud-Based Security with Centralized Visibility and Control
“I like most about Cisco Umbrella is its ability to deliver strong, cloud-based security without adding much complexity. It helps protect users from malicious websites, phishing attempts, and other online threats, while also giving administrators centralized visibility and control”
Straightforward Policy Creation with Templates Across Cloud Proxy and Prisma
“Creating policies using templates is straightforward. You can create user-based policies that apply on the cloud proxy, and you can do the same on Prisma as well.”
Reliable DNS-Level Protection Anywhere, with Windows Agent and Mobile App
“It does what it states. Protection at a DNS level, it has its own agent for Windows and app for mobile. Where you are connected to office network or not, you are still protected. A great layer of defense on top of AV systems.”