G2 Vendor Directory

Zoho Lens

by Zoho

22

Reviews

4.7

Star rating

#4

Rank in Remote Video Support

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Zoho Lens.

      Page views and citations · Zoho Lens

      Source: G2 review data

      Key stats

      —

      77

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business22.7%
      Mid-Market59.1%
      Enterprise18.2%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.1
      Ease of Setup9.3
      Quality of Support9.5
      Meets Requirements9.3

      What reviewers say

      Love the AR Assistance w/markup

      5.0

      “The Mark-Up feature with Zoho Lens is cool. It's easy to show someone remote what you want them to see when you are not there, it's like you are point to the object from over their shoulder.”

      User

      Perfect tool for customer support and remote assistance

      4.5

      “Because most of our clients are scattered across the globe, Zoho Lens assists us with remote assistance, which is quite helpful. The application makes it simpler for people to collaborate in real-time and share their displays, facilitating support and problem-solving.”

      Software Engineer

      A very friendly AR app which suites most of technical use cases

      4.5

      “Zoho lens utilizes the Augmented reality enabled devices such as smart glasses, and the full process can be monitored on another remote computer. This is the feature which I loved the most about it, being able to control and monitor the live processes remotely. Comparitively, the”

      Design Engineer