G2 Vendor Directory

ManageEngine ADSelfService Plus

by Zoho

42

Reviews

4.4

Star rating

#2

Rank in Self-Service Password Reset (SSPR) Tools

Pros and cons

Pros

  • Security
  • Reliability
  • Efficiency
  • Deployment Ease
  • Ease of Use
  • Customer Support

Cons

  • Missing Features
  • Update Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ManageEngine ADSelfService Plus.

Page views and citations · ManageEngine ADSelfService Plus

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

-15.4%

61

Mid-Market

3

Adoption by company size

SegmentShare of reviews
Small Business14.3%
Mid-Market57.1%
Enterprise28.6%

Quarterly history

QuarterReviewsStar rating
2025 Q415.0
2026 Q2134.5
2026 Q3114.1

Satisfaction ratings

Ease of Use8.8
Ease of Setup8.5
Quality of Support8.7
Meets Requirements9.1

What reviewers say

ADSS Makes MFA and VPN Access More Secure

5.0

“We mainly use ADSS to enforce MFA on our domain computers and help secure our VPN access.”

Systems Administrator

Powerful Active Directory SSPR and Endpoint MFA with a Modernization Problem

4.5

“ManageEngine ADSelfService Plus stands out primarily because it solves one of IT’s biggest operational headaches: reducing help desk password-reset volume while tightening identity security. When evaluating the financial value of ManageEngine ADSelfService Plus against its cost, ”

IT Manager

Transformou Nossa Gestão de Senhas e MFA

5.0

“Eu gosto de ter visibilidade sobre a quantidade de logins e os relatórios de quantidade de instalação. Acho fácil a administração, especialmente quando um usuário é excluído, pois é simples liberar a licença para ser aproveitada em outro login. A instalação por compartilhamento f”

Coordenador de Segurança e Infraestrutura Senior