Zillow
Reviews
Star rating
Rank in Multiple Listing Service (MLS)
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 66.2% |
| Mid-Market | 24.2% |
| Enterprise | 9.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 0.0 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q4 | 3 | 4.8 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Easy to Use, Comprehensive Options, and Powerful Filtering
“Ease of use. Comprehensiveness in options. Strong filtering. I love the showcase option. Agent access.”
Clear Layout, Fast Performance, and Smooth MLS Integration
“I like that the layout of the platform is clear, and it integrates with other MLS. In terms of performance, its speed is great. I have not used their renter tools, but I had a chance to explore from my client's account..”
Easy-to-Use Zillow with Crisp Media Uploads, Lead Tracking, and Email Alerts
“Upload crisp photos and videos, many users prefer Zillow, keeps tracks of leads, sends me an email everytime someone inquires, easy to use. Also integrates with Appfoli.o”