G2 Vendor Directory

Apartments.com

by CoStar Group

32

Reviews

4.1

Star rating

#5

Rank in Multiple Listing Service (MLS)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Apartments.com.

      Page views and citations · Apartments.com

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Apartments.com.

      Key stats

      —

      44

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business31.3%
      Mid-Market56.3%
      Enterprise12.5%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q115.0

      Satisfaction ratings

      Ease of Use8.5
      Ease of Setup9.0
      Quality of Support8.3
      Meets Requirements8.6

      What reviewers say

      Loved as a Consumer and as a admin user

      4.5

      “I have used it as a consumer and a previous admin user. I really enjoy the platform and its really easy to integrate and use. A great lead source that is reliable.”

      Renewal Manager

      Excellent Service

      5.0

      “The opportunity for more exposure online and mainly their customer service. My personal Rep - Lakenya Bowman has been nothing short of fantastic!”

      Community Director

      Apartments.com are the leasing ILS site

      5.0

      “Apartments.com has the largest reach out of all of our internet listing sites. It has numerous partners that also help the listing views get the greatest reach.”

      Director of Marketing and Information