Workiva
2,268
Reviews
4.5
Star rating
#1
Rank in Environmental, Social, and Governance (ESG) Reporting
Pros and cons
Pros
- Ease of Use
- Collaboration
- Team Collaboration
- Features
- Reporting
- Efficiency
Cons
- Missing Features
- Limited Functionality
- Learning Curve
- Learning Difficulty
- Limitations
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-97.0%
67
Enterprise
12
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 15.2% |
| Mid-Market | 28.4% |
| Enterprise | 56.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 139 | 4.6 |
| 2025 Q1 | 20 | 4.7 |
| 2025 Q2 | 168 | 4.4 |
| 2025 Q3 | 224 | 4.6 |
| 2025 Q4 | 113 | 4.3 |
| 2026 Q1 | 12 | 4.3 |
| 2026 Q2 | 302 | 4.4 |
| 2026 Q3 | 9 | 4.3 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup8.5
Quality of Support9.0
Meets Requirements9.0
What reviewers say
Workiva Needs Major Improvements in Access Control, Requests, and Report Structure
0.5
“I absolutely hate everything about workiva and how it operates”
Workiva Streamlines SEC Reporting with Strong Controls and Collaboration
4.0
“Workiva streamlines SEC reporting, controls, and collaboration.”
Excellent, Fast-Response Customer Service
5.0
“Excellent customer service, whenever I need them, they are available and resolve to issue very quickly”