VTEX Commerce Platform
37
Reviews
4.5
Star rating
#46
Rank in E-Commerce Platforms
Pros and cons
Pros
- Ease of Use
- Easy Integration
- Easy Setup
- Customer Support
Cons
- Complex Implementation
- Integration Issues
- Small Business Challenges
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
69
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.1% |
| Mid-Market | 35.1% |
| Enterprise | 10.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 5 | 5.0 |
| 2025 Q2 | 1 | 4.5 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup8.3
Quality of Support8.3
Meets Requirements8.7
What reviewers say
Excelente plataforma como suporte para nosso site
5.0
“A plataforma é bem segura, e bem intuitiva para uso dos funcionarios e dos clientes.”
Vem de Vtex!
5.0
“Poder acompanhar os pedidos das minhas clientes, e também poder visualizar os itens que elas escolheram, podendo dar opções de mais produtos ainda não vendido por elas.”
The most complete platform for product management.
5.0
“It is well segmented into categories according to each need and this makes it easier to use on a daily basis. Furthermore, it provides very complete reports and has a very quick response, which makes it easier to use on a daily basis.”