G2 Vendor Directory

Veeva Vault

by Veeva

54

Reviews

4.1

Star rating

#3

Rank in Electronic Trial Master File (eTMF)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Veeva Vault.

      Page views and citations · Veeva Vault

      Source: G2 review data

      Key stats

      -100.0%

      31

      Enterprise

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business21.6%
      Mid-Market29.4%
      Enterprise49.0%

      Quarterly history

      QuarterReviewsStar rating
      2024 Q415.0
      2025 Q115.0
      2025 Q412.5
      2026 Q225.0

      Satisfaction ratings

      Ease of Use8.0
      Ease of Setup7.4
      Quality of Support8.8
      Meets Requirements8.8

      What reviewers say

      Unified CTMS & eTMF That Enables Strategic Trial Oversight and Always-On Inspection Readiness

      5.0

      “Unified CTMS & eTMF. Shift your role from data entry and chasing documents to strategic trial oversight.Always-On" Inspection Readiness and Accelerated site Startup”

      Study Start-Up, Sr. Specialist

      Veeva Vault Feels Like the Gold Standard for Regulatory Robustness

      5.0

      “For a scientist working in R&D, clinical operations, or quality, Veeva Vault can feel like the gold standard thanks to its regulatory robustness. That said, its workflows can be quite rigid.”

      Laboratory Engineer

      Improves Data Quality with Room for Interface Enhancement

      2.5

      “I like that Veeva Vault immediately lets you know of any errors so that you can make clarifications for cleaner data. It helps with better clinical data outcomes and better relationships with our sponsors. The setup was easy since it was already set up, and we just needed to trai”

      RN/Clinical Research Manager