MasterControl Quality Management System
541
Reviews
4.3
Star rating
#1
Rank in Electronic Trial Master File (eTMF)
Pros and cons
Pros
- Ease of Use
- Document Management
- Training
- Document Control
- Features
- Intuitive
Cons
- Not Intuitive
- Learning Curve
- Difficult Usability
- Not User-Friendly
- Complex Setup
- Learning Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-75.0%
52
Mid-Market
10
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.7% |
| Mid-Market | 64.8% |
| Enterprise | 25.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 73 | 4.4 |
| 2025 Q1 | 7 | 4.4 |
| 2025 Q2 | 8 | 3.8 |
| 2025 Q3 | 5 | 4.4 |
| 2025 Q4 | 66 | 4.3 |
| 2026 Q1 | 7 | 4.3 |
| 2026 Q2 | 20 | 4.0 |
| 2026 Q3 | 5 | 3.4 |
Satisfaction ratings
Ease of Use8.1
Ease of Setup7.9
Quality of Support8.8
Meets Requirements8.8
What reviewers say
Qx Leads in Quality Management for Regulatory and Compliance Needs
5.0
“Qx is a system that leads in quality management from a regulatory and compliance mindset that understands the needs of the end user”
Amazing Integration of Documents, Training, and AQEM
4.5
“The integration of documents, training, AQEM, etc is amazing.”
MC - Easy to Use, Seamlessly Integrated Modules
5.0
“Personally I like the ease of use and how each of the modules work together really well.”