G2 Vendor Directory

Upland RO Innovation

by Upland Software

19

Reviews

4.1

Star rating

#25

Rank in Customer Revenue Optimization

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Upland RO Innovation.

      Page views and citations · Upland RO Innovation

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Upland RO Innovation.

      Key stats

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      37

      Enterprise

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business5.3%
      Mid-Market36.8%
      Enterprise57.9%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.9
      Ease of Setup7.4
      Quality of Support8.7
      Meets Requirements7.8

      What reviewers say

      RoInnovations is very responsive to the needs of our platform

      5.0

      “Their knowledge of running and updating a reference platform, and their ability to customize our reference platform to fit the needs of the organization”

      Administrator

      If you want to work with a best-in-class solution use RO

      5.0

      “The team is excellent to work with. They are the experts and the folks working with RO who have worked with the tool for many years.”

      Administrator

      Great management of advocacy program, but with semi-clunky software UI

      4.0

      “The micro-sites feature is fantastic in that it helps deliver (and track, thank goodness) advocacy resources sent to customers and gives a much more white-glove and catered approach than a simple email with links and attachments. Perhaps the greatest benefit of Upland RO is sim”

      Customer Success Manager