G2 Vendor Directory

Uniphore

#2 in Emotion AI

Palo Alto , US

3

Products on G2

84

Total reviews

4.2

Avg. star rating

  • Conversation Insights Agent ranks #2 in Emotion AI.
  • Uniphore's 3 products span 5 categories on G2.
  • Enterprise is the largest segment among reviewers, at 43.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Uniphore's products.

Page views and citations · Uniphore

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Uniphore.

Key stats

—

#2

5

Enterprise

2008

884

Palo Alto , US

Adoption by company size

SegmentShare of reviews
Small Business30.1%
Mid-Market26.5%
Enterprise43.4%

Quarterly history

QuarterTotal reviewsAvg. rating
2026 Q3194.3