Servicexpert
Reviews
Star rating
Rank in HR Case Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 46.2% |
| Mid-Market | 7.7% |
| Enterprise | 46.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Service Expert Review
“This most helpful tool to manage problem and change management. We use it in house and clients also use the same. We find it very user friendly to manage services.”
Service now review
“Services now is highly resourceful to my team. Service now is also highly customisable and due to that we have put up a lot of automation to enable end users as well as our internal teamto submit a self enablement ticket”
Reviewing SNOW
“snow or service now is a very diverse ticketing tool and highly customisable. It serves the purpose of change management, incident management nicely as well as the API helps to automate it so that we can create some self enable forums as well”