Unbabel

#9 in Multilingual Customer Support

San Francisco, California

Products on G2

198

Total reviews

4.6

Avg. star rating

Unbabel ranks #9 in Multilingual Customer Support.
Unbabel's 1 product span 5 categories on G2.
Mid-Market is the largest segment among reviewers, at 47.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Unbabel's products.

Page views and citations · Unbabel

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Google

Salesforce

Language IO

Translate.com

Losing to

Based on reviewers of other products who said they switched from Unbabel.

Lokalise, Inc.

2 switched

Amazon Web Services (AWS)

1 switched

Language IO

1 switched

Key stats

—

Mid-Market

2013

657

San Francisco, California

Adoption by company size

Segment	Share of reviews
Small Business	21.2%
Mid-Market	47.0%
Enterprise	31.8%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	5	4.3

About Unbabel

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak.

Products

Unbabel

by Unbabel · 198 reviews

4.6

Showing 1 of 1

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