G2 Vendor Directory

Tyler Enterprise Public Safety

by Tyler Technologies

13

Reviews

4.2

Star rating

#3

Rank in Emergency Medical Services

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Tyler Enterprise Public Safety.

      Page views and citations · Tyler Enterprise Public Safety

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Webex Calling

      1 switched
      2

      Cisco Security Manager

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Tyler Enterprise Public Safety.

      1

      ClearBooks

      1 switched

      Key stats

      —

      38

      Mid-Market

      4

      Adoption by company size

      SegmentShare of reviews
      Small Business7.7%
      Mid-Market84.6%
      Enterprise7.7%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.6
      Ease of Setup7.0
      Quality of Support8.4
      Meets Requirements8.2

      What reviewers say

      The New World crew has been helpful and professional

      4.0

      “It can be a bit overwhelming to get used to, but Tyler does a good job walking you through the stup and learning proccess. It was always a pleasure to work with them.”

      Administrator

      Public Safety

      4.0

      “I like that I don't have to switch from one module when I want to see the history of a person. It makes searchng so much easier. I also like the fact the VIBRS check can be done before exiting the report and errors are caught before submission to the state.”

      User