G2 Vendor Directory

TrueDialog

#8 in RCS Business Messaging

Austin, Texas

1

Products on G2

178

Total reviews

4.4

Avg. star rating

  • TrueDialog ranks #8 in RCS Business Messaging.
  • Reviews across TrueDialog's portfolio declined 38.5% quarter-over-quarter.
  • TrueDialog's 1 product span 2 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 56.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across TrueDialog's products.

Page views and citations · TrueDialog

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

RingCentral

3 switched
2

8x8

3 switched
3

Text-Em-All

2 switched
4

Google

2 switched
5

TextMagic

2 switched

Losing to

Based on reviewers of other products who said they switched from TrueDialog.

1

Sinch

1 switched
2

Mongoose

1 switched

Key stats

-38.5%

#8

2

Mid-Market

2008

39

Austin, Texas

Adoption by company size

SegmentShare of reviews
Small Business27.0%
Mid-Market56.9%
Enterprise16.1%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4174.3
2025 Q1114.2
2025 Q2304.3
2025 Q374.7
2025 Q4194.5
2026 Q1204.3
2026 Q2134.3
2026 Q384.1