G2 Vendor Directory

Nexternal eCommerce Platform

by TrueCommerce

36

Reviews

4.6

Star rating

#56

Rank in E-Commerce Platforms

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Nexternal eCommerce Platform.

      Page views and citations · Nexternal eCommerce Platform

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Nexternal eCommerce Platform.

      Key stats

      —

      76

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business80.6%
      Mid-Market16.7%
      Enterprise2.8%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.5
      Ease of Setup8.0
      Quality of Support9.6
      Meets Requirements8.7

      What reviewers say

      Great Service

      3.5

      “I like that Nexternal has dedicated customer service. While it is extra, I don't have to wait on hold to get a hold of someone to help with I have problems. Nexternal makes it easy for our customers to place orders. Putting products into the back end of the website is easy. They ”

      Marketing/Accounting

      New to Nexternal

      4.0

      “I'm new to the platform, although the platform has been used within our company for years. I'm relieved to find out that we can update it to look much more attractive and look like our main site. It seems to offer all that we need, we just need to figure out how to implement it.”

      User

      Strong E-commerce Solution

      4.5

      “I like the full capability of the system. Easy to implement changes alone or get help from support.”

      User