Tripleseat
360
Reviews
4.5
Star rating
#2
Rank in Venue Management
Pros and cons
Pros
- Ease of Use
- Organization
- Intuitive
- Customer Support
- Customizability
- Time Tracking
Cons
- Email Overload
- Expensive
- Learning Curve
- Poor Customer Support
- Inadequate Reminders
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
65
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 51.1% |
| Mid-Market | 41.4% |
| Enterprise | 7.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 4.6 |
| 2025 Q2 | 34 | 4.8 |
| 2025 Q3 | 4 | 4.6 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 2 | 5.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.0
Quality of Support9.3
Meets Requirements8.7
What reviewers say
Tripleseat: Best-in-Class Contracts, Event Orders & Venue Inventory
5.0
“Tripleseat is the BEST system for Contracts, Event Orders and Venue Inventory! Easy to Use, Guest Friendly and my favorite part - ALWAYS EVOLVING to match the technological expectations of changing times!”
Tripleseat Makes Cross-Sector Reporting Easy
5.0
“I like that Tripleseat makes it really easy to run reports across different sectors.”
Excellent Support and UI
5.0
“The support team is always quick to assist, and the user interface is great.”