G2 Vendor Directory

Threecolts Multichannel Pro

by Threecolts

12

Reviews

4.9

Star rating

#74

Rank in Customer Self-Service

Pros and cons

Pros

  • Customer Support
  • Ease of Use
  • Integrations
  • Features
  • Easy Integrations
  • Helpful

Cons

  • Interface Issues
  • Steep Learning Curve

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Threecolts Multichannel Pro.

Page views and citations · Threecolts Multichannel Pro

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

100

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business66.7%
Mid-Market33.3%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0

Satisfaction ratings

Ease of Use9.6
Ease of Setup9.5
Quality of Support9.8
Meets Requirements9.6

What reviewers say

Excellent Customer Service

5.0

“Excellent service from Mustafa and Hina they were able to quickly solve our problem and it really helped us with our business as it was a crucial part of our customer enhancement as well!”

Product Manager

Support for Onsite was Amazing

5.0

“I am using Onsite helpdesk. The best part is the ease of use, and quick support. Hina was very helpful in fixing my automations.”

It Operations Analyst

We scaled our ecommerce operations with Hemi. Multi-channel management made easy.

5.0

“Hemi has been a fundamental part of our business operations for many years and we use it daily. One of its most valuable features is the centralised omnichannel management, allowing us to handle all marketplaces in a single platform. Integrating channels is quick and easy. The He”

Head of Operations