Talisma Chat & Cobrowse
23
Reviews
4.2
Star rating
#8
Rank in Co-Browsing
Pros and cons
Pros
- Chat Communication
- Customer Engagement
- Customer Support
- Ease of Use
- Customization
- Easy Access
Cons
- Connection Issues
- Complex Setup
- Feature Issues
- Poor Customer Support
- Poor Interface Design
- Inadequate Security
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
48
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.2% |
| Mid-Market | 34.8% |
| Enterprise | 13.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 19 | 4.2 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.8
Quality of Support8.5
Meets Requirements8.6
What reviewers say
EASY TO USE
5.0
“I think best thing about Talisma Chat & Cobrowse is how it help customer service easy.”
Captivating Talisma Chat & Co-Browse
4.5
“Personalised Assistance:Quick access to response templates and customer interaction history enables tailored support & Increased Customer Satisfaction: Enhanced support experience leads to higher customer satisfaction and loyalty.”
Not very powerful real time tool...
1.5
“It can actually work well with small sized, simple companies where communcation in a collaborative browsing is not essential. Other than that, I can say the customer support worked really hard to get it implemented and made it easy for user testing.”