Synology Data Protection Solutions
Reviews
Star rating
Rank in File Recovery
Pros and cons
Pros
- Ease of Use
- Setup Ease
- Easy Setup
- Backup Services
- Backup Ease
- User Interface
Cons
- Backup Issues
- Backup Failures
- Difficult Learning
- Restore Issues
- Data Deletion Issues
- Storage Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.0% |
| Mid-Market | 20.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Effortless Backup Solution with Essential Ransomware Protection
“I like the easy-to-use UI and stable user experience that Synology Data Protection Solutions offers. The immutable backup feature is particularly important for me as it helps prevent ransomware. I also appreciate the air-gap capability. Setting up the solution was super easy, and”
Synology Active Backup Suite is GREAT
“Synology Active Backup Suite is fully automated solution, which is working very stable.”
Active Backup is mostly great — WHEN it works
“I like that it just works — when it works. But I have had more issues with it than I can imagine, and I only use it to backup a handful of devices across two NAS servers.”