G2 Vendor Directory

Syncware

by Syncware

54

Reviews

4.5

Star rating

#20

Rank in Omnichannel Commerce

Pros and cons

Pros

  • Customer Support
  • Solutions
  • Ease of Use
  • Helpful
  • Problem Solving
  • Order Management

Cons

  • Expensive
  • Order Management Issues
  • Billing Issues
  • Manual Processes
  • Extra Charges
  • Refund Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Syncware.

Page views and citations · Syncware

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

78

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business97.8%
Mid-Market2.2%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use9.4
Ease of Setup10.0
Quality of Support9.6
Meets Requirements9.2

What reviewers say

The Best For A New Company

4.0

“Being a solo founder new to the DTC space, Airhouse makes sure to make the process as easy as possible from a 3pl partner. They are incredibly attentive and always happy to mump on the phone to answer any question you might have. This is the right choice for a 3pl partner if you ”

User

Really good on boarding and ease of use

5.0

“The platform. Is super easy to use! The team has been super helpful , and in particular Martin! Without Martin I don't think the experience with airhouse would have been as good as it has. The customer service is why would stick around. Martin had helped with anything and ever”

User

Excellent, straightforward fulfillment solution

5.0

“Having a single point of contact with our dedicated account manager (who happens to be an absolute joy to work with); it's so refreshing to always correspond with the same individual, rather than writing to and getting lost in the ether of support tickets (as was often the case a”

User