Sutherland Agent Success
11
Reviews
4.9
Star rating
#18
Rank in AI Sales Assistant
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
100
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.1% |
| Mid-Market | 9.1% |
| Enterprise | 81.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.7
Quality of Support9.2
Meets Requirements9.3
What reviewers say
Augment satisfied user!
5.0
“Probably the predictive CSAT indicator that's visible to CSRs & Supervisors throughout chat conversations. This is a tough question, because there are many great features.”
Great Company, Great Technology
5.0
“They have been an extension of our company and have provided our organization cutting edge technology and integration support that has increased our organizations' AI competency 1000%”
Great Company, Great Products
5.0
“Immediate Access to key information UX and ease to get started Ease of use and all the hotkey integrations AI showing best answers”