G2 Vendor Directory

Support Hero

#175 in Customer Self-Service

Cincinnati, US

1

Products on G2

10

Total reviews

4.5

Avg. star rating

  • Support Hero ranks #175 in Customer Self-Service.
  • Support Hero's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 60.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Support Hero's products.

Page views and citations · Support Hero

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Help Scout

1 switched

Losing to

Based on reviewers of other products who said they switched from Support Hero.

1

Clear

1 switched
2

Helpjuice

1 switched
3

Fin

1 switched
4

QualityUnit

1 switched

Key stats

—

#175

1

Small Business

2016

2

Cincinnati, US

Adoption by company size

SegmentShare of reviews
Small Business60.0%
Mid-Market40.0%
Enterprise0.0%

Quarterly history

QuarterTotal reviewsAvg. rating