Fivestars
Reviews
Star rating
Rank in Loyalty Management
Pros and cons
Pros
Cons
- Rewards System
- Email Issues
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.4% |
| Mid-Market | 38.1% |
| Enterprise | 9.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 0.0 |
| 2026 Q1 | 1 | 2.0 |
Satisfaction ratings
What reviewers say
Good for In-Store Retention, but Limited Functionality
“Good for in-store retention but isn't able to reach customers who do not have a mobile phone or customers who shop with online pick up.”
Pretty Cool
“Fivestars is a very neat little rewards program that we use at our company. It is easy for customers to manage their points and see what kinds of rewards they can redeem with those points. The purple color scheme is also very sleek looking (and a huge plus for me as it's my perso”
The software to maintain a direct connection with customers
“I really like this system because it allows me to maintain and in turn earn the loyalty of my clients through promotions and services for all those who come to have our VIP membership, this system is only available in mobile application and has a great interface that is very Easy”