Kangaroo Rewards
Reviews
Star rating
Rank in Loyalty Management
Pros and cons
Pros
- Customer Support
- Ease of Use
- Helpful
- Features
- Setup Ease
- User Interface
Cons
- Navigation Issues
- Difficult Setup
- Poor Usability
- Lack of Customization
- Limited Reporting
- Manual Processes
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 72.5% |
| Mid-Market | 26.1% |
| Enterprise | 1.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 18 | 4.8 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 6 | 4.8 |
| 2025 Q4 | 3 | 5.0 |
| 2026 Q1 | 16 | 4.8 |
| 2026 Q2 | 9 | 4.8 |
| 2026 Q3 | 3 | 4.8 |
Satisfaction ratings
What reviewers say
An Effective Tool for Retention and Rewards
“What I like best about Kangaroo Rewards is how easy it is to use while offering powerful loyalty and customer engagement features. The platform makes it simple to create and manage rewards programs, track customer activity, and run targeted campaigns. It has helped us increase cu”
Makes Customer Loyalty Easy to Manage
“What I like most is how simple the platform is to use. It didn't take long to get comfortable with it. Setting up and managing customer rewards is straightforward, which saves a lot of time. It makes it easy to keep customers engaged and encourage them to come back.”
Advanced, Cross-Platform Loyalty Program Support
“Kangaroo Rewards helps support loyalty programs, and I also appreciate how well it works across platforms.”