StoryPrompt
21
Reviews
4.3
Star rating
#14
Rank in Consumer Video Feedback
Pros and cons
Pros
- Ease of Use
- Helpful
- Intuitive Use
- Customer Support
- Features
- Authentic Engagement
Cons
- Limited Options
- Video Issues
- Limited Customization
- Lack of Integrations
- Integration Issues
- Geographical Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
-100.0%
52
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.6% |
| Mid-Market | 36.8% |
| Enterprise | 10.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2025 Q4 | 4 | 4.4 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 1 | 4.0 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.2
Quality of Support9.2
Meets Requirements8.5
What reviewers say
Unbeatable customer service and a great product!
4.5
“The customer service is fantastic and the product is excellent.”
Easy Setup, Excellent Support, Needs Better Documentation
4.5
“I really appreciate the excellent customer service from the StoryPrompt team. When I was having a few problems, they were super helpful over about a week and resolved everything. They went above and beyond for me.”
Effortless Testimonial Collection, Perfect for Busy or Shy Attendees
4.0
“Easy to use and manage. Great for providing a testimonial privately - especially for attendees who are shy or too busy to do so at an event”